Information We Collect
When you interact with Melbourne Geotechnical Services, we may collect:
Personal information, such as your name, email address, phone number, and other contact details, when you complete forms, request a quote, or book a consultation.
Project location information you provide via our interactive map tools, including GPS coordinates and site-related details.
Service-related information, such as the type of work or consultation you request, and any documents or plans you share with us.
Usage data about your activity on our website, including pages visited, buttons clicked, and search queries.
Technical information, such as your browser type, IP address, and device details, collected via cookies or tracking tools to improve your user experience.
How We Use Your Information
We use the information we collect to:
Provide geotechnical, structural, surveying, and other related engineering services.
Respond to your inquiries, quote requests, and consultation bookings.
Process and track your project requests using our AI-powered project management tools.
Improve and personalize our website, tools, and communications.
Analyze usage patterns to enhance functionality and user experience.
Comply with legal, regulatory, and industry requirements.
Data Security
We take data security seriously and use industry-standard safeguards to protect your information from unauthorized access, alteration, misuse, or disclosure. While we take all reasonable measures to ensure protection, no online transmission or storage method can be guaranteed to be 100% secure.
Third-Party Links
We may use trusted third-party service providers for:
Hosting our website and databases.
Managing project tracking tools.
Processing online forms and communications.
These providers are required to handle your data securely and only for authorized purposes.
Your Rights
You have the right to:
Access, update, or request deletion of your personal information.
Withdraw consent for certain data uses where applicable.
Ask questions about how your data is collected and used.
To exercise your rights, please contact us using the details below.
Disclaimer of Warranties
While we make every effort to ensure the accuracy and up-to-date nature of the information on our website and tools, we provide all content “as is” and make no guarantees regarding its completeness, reliability, or suitability for any specific purpose.
Changes to Terms and Conditions
We may update this Privacy Policy from time to time to reflect changes in our services, practices, or legal requirements. Any updates will be posted on this page and will include a revised effective date.
Contact Us
Melbourne Geotechnical Services
Email: info@melbournegeotech.com.au
Phone: (03) 9998 7555
Address: P.O. Box 265, Ormond, VIC 3204